We are very happy if our app can contribute something to your store development. Having said that, we’re sorry to know that you want to uninstall it. We hope the information below may help you.


1 – Confused with something in the app?


Some of the common reasons why the store owners remove an app:

  • They have a question
  • Confused by the instructions
  • The app trial expires
  • Having trouble using the app


But don’t worry, our support team is here to help!

Please do not hesitate to submit a support request via our Support Portal or send email to support@arenacommerce.com



2 – How do I remove the app?


We understand ACF may not be the perfect fit for every store. If you have decided that our app is not for you and want to uninstall it, please follow these instructions below:


  • From “Shopify Admin”, select “Apps”.


  • Select the “Remove” button of the app you want to remove.



  • Send us your feedback (optional) then click the “Delete” button. After that, your app is deleted.




3 – How do I stop being charged for the app?


When removed from the store, access to the app and monthly billing stops immediately.



4 – Will all metafields created by ACF also be removed?


No, uninstalling ACF does not remove metafields created by ACF itself.



5 – Liquid code in Usage Examples


If you followed our usage examples and applied any of them to your theme files, you will have to manually remove any additional liquid code you added to your theme files.


Please note that ACF is not authorized to make any changes to your theme’s source code, its only function is to create metafields, which are stored on the Shopify server.